Archives for flood damage


Help Protect Your Home While You Are Away This Summer

(June, 2017) – The seasons officially changes to summer this month, (woohoo!) and with that many people start to book their summer-time vacations. And for most, this means travel with extended periods of time away from their homes. In the property restoration business we often see the damaging results of people being away from their homes, and more-often-than-not, these damages could have been minimized with some preventive measures.

The easiest trick to prevent major water damage in your home while your away is to turn off the water main. By turning the water main off, you eliminate continuous water flow for the entire time you are away. If a dishwasher, or laundry machine supply line were to come off, only the water in the system would leak into your home – not an endless supply! You can also reduce the amount of water in the plumbing lines by draining the system. To drain the plumbing lines, turn on the lowest level tap in your home, a basement bathroom sink or basement laundry room tub is ideal. Just remember to turn that tap off before you turn the water back on, as you may spray water everywhere upon return from your vacation. This whole procedure should only take you 5 minutes, and can save you from having a major water damage disaster.

water damage
                                                                                                                                                              Extensive water damage to a finished basement

Another easy trick is to unplug as many electronics as you can., i.e., toasters, coffee makers, cell-phone chargers, and curling irons. Pay particular attention to laptops or computers. These devices can get very hot, causing an electrical short and sparks. Make sure especially with laptops that they are clear of bedding, couches and curtains/drapery. Over the years we have seen several fire losses where the laptop was left accidentally on a soft surface and the machine overheated and sparked a massive fire.

                                                                                                                                                                         Bedroom fire on the second floor

And thirdly, we highly recommend you have someone check your home every other day. Not only is this usually a requirement of most home insurance policies, it also gives you a peace of mind that you home is being properly taken care of. Also, there are several smart-home solutions that can help add to your peace-of-mind. Video monitoring, and remote climate control are just some of the affordable new solutions on the market today – something our grandparents never had access to!

Hopefully these simply tips help you enjoy you vacation even more, knowing everything is safe and sound when you return home.

Safe travels and thanks for reading,

Matt Douglas, AAS, ASD, WRT


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spring time house maintenance

Spring is Here – Some Easy Maintenance and Prevention Tips for Around the House

Spring is in the air, and it is a great time to check out your home for any winter damage, and also do some preventive maintenance. This month’s blog-post comes courtesy of our nearest DKI Canada neighbor, Sara Pasternak of Con-Tech DKI.

Spring is Here – Some Easy Maintenance and Prevention Tips for Around the House

Spring has sprung! Along with the benefits of warm weather, bright colours and sunshine come risks for your home. It is important to properly prepare your home for the various risks that can be present during spring time.  The first thing that you want to do is CHECK YOUR GUTTERS. Make certain all gutters are free of any debris; remove any blocks in gutters and outdoor faucets. Also ensure all downspouts are facing away from your foundation to avoid water buildup.  Make sure to also check ROOF SHINGLES. If any damage has occurred during the winter months it is best that it is looked after sooner rather than later in order to avoid future issues. Please remember if you will be using a ladder during any of these tasks, DON’T BE LIKE THIS GUY:   ladder

While you are prepping the outside of your home for spring it is a good idea to check all caulking around windows & doors. Gaps or cracks in caulking leaves room for moisture and other dangers to enter your home, so be sure to replace any damaged caulking. Speaking of cracks, make sure to check for any cracks around your home. This includes patios, walkways and any other outdoor surfaces. Any cracks or damages are an open invitation for water to enter and damage your home.

After a long winter it is always a good idea to check around your home for any visible leaks. This includes anything that is readily visible on both the outside and inside of your home. Catching a leak early, before it has time to do any serious damage is the first step in avoiding costly repairs.

Inspect all outdoor amenities before using them for the spring season. This includes your air conditioning units, gas BBQ’s, outdoor faucets, outdoor lights etc. Not only can this keep your home safe, by revealing any issues with the appliance/amenity prior to there being a problem, but regular maintenance can also help various outdoor appliances last longer as well. Please ensure to check all appliances in a safe manner. If this is not possible please make sure to contact a professional DON’T BE LIKE THIS GUY:

LASTLY, please ensure to do regular checks around the interior of your home as well. This includes, appliances, heating and air conditioning systems, faucets, hoses, pipes, fireplaces, air filters etc. Regular maintenance of your home on both the interior and exterior can help prevent any stressful or costly damages in the future, and FINALLY enjoy the warm weather! You deserve it! ☀

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water damage


 Prevent Water Damage in Your Home

This month’s blog post comes to us from our colleague Hannah Fotiou of Clean-Scene DKI in Castlegar, BC.

Home restorations are always a considerable expense, and that’s why they are postponed and delayed by the majority of homeowners until the last moment. Unfortunately, what they fail to comprehend is that this is usually what’s causing even bigger issues. With this in mind, there are a few things that you might want to take into account.  Here are a few tips and tricks that we have compiled about avoiding one of the most common causes for home restorationswater damage.

Check Outside

1.      Disconnect Hoses

Water left in a hose can freeze back into your pipes and can create an ice block. If you’re lucky this may be all that happens. In unfortunate circumstances, the ice may burst your pipes and create damage to the interior of your home and foundation.

2.      Get Up There And Check Your Gutters And Downspouts!

We recommended cleaning your gutters at least 2 times a year. By taking this measure you can avoid blockage and ice damns. Another issue that can come from clogged gutters is unmanaged overflow that can create puddles that could compromise your foundation.

Your downspout should be pointed AWAY from the home. This is a simple precaution that could help you avoid a senseless damage.

3.      Vegetation, Shrubs And Trees.. Oh My!

It’s important to try minimizing the amount of vegetation you have close to your utilities. Roots can grow and wrap around the pipes and cause a break. If possible, when the trees and shrubs around your home become too big, think about removing them.

Inside your home

4.      Where Is Your Water Main?

The last thing a homeowner wants to come home to from a relaxing holiday is a flooded house. If you are planning to go somewhere for an extended amount of time, shut off your main water line.   Another tip for when you go on holidays is to have someone come look after your home daily if possible.  Some insurance companies void coverage if the home is left unattended for too long.

5.      Check Your Appliances

This may seem over kill, but checking and maintaining your appliances according to the manufactures directions is imperative. Finding leaks sooner rather than later can prevent mold growth and further damage to the structure of your home.

6.      Found A Leak? Fix It Right Away!

Mold, mildew, dry rot, or even structural damage to your home is what you will experience to your home if you decide to put off repairing a leak. You may be led to think “So what? My insurance will just repair it”.  Keep in mind that homeowner’s insurance mostly covers direct damage that is sudden and accidental. Damage that results from lack of maintenance or negligence is often not covered on a standard homeowner’s insurance policy.

7.      Those Old Washing Machine Hoses Have To Go!

Hoses that are old and brittle are one of the most common causes of water damage for a homeowner. Inspecting the hoses regularly and replacing them every 3-5 years will help you avoid a very costly and messy damage.

8.      Water Detection Devices. Often Forgotten.

Yes, this is a device that you can purchase to monitor moisture. An alarm will sound when any moisture comes in contact to it. This allows you to catch unnoticeable leaks. Install it near water heaters, sump pumps, washing machines, dishwashers and toilets to prevent extensive damage and mold growth. You can purchase one easily at!q=water%20leak%20alarmat very little cost.

9.      Check Your Water Pressure.

Buy a pressure gaugeat your local hardware store and attach it to your outside facet. Then turn the facet on full force. This will then give you a reading on what your water pressure is currently at. Too high of a pressure could allow for your pipes to be compromised.

Typical residential water systems are designed for water pressure of 40 to 70 psi. If your home’s water pressure exceeds 100 psi, install a pressure regulator (which is available at hardware stores as well.)

10.  Review Your Water Bill

If your water consumption starts to rise for no explanation you may need to start investigating.  Check your crawl space or check anywhere you think a leak can happen. Don’t let a mystery leak destroy your home.

As one can see, prevention is always the best protection. Water damage restoration should be something accidental – something that you couldn’t have anticipated and accounted for.

And if water damage does occur, call DKI Canada immediately!

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